An AI company specializing in social media technologies
Our flagship product, Charket Copilot, is an AI-powered agency that enhances human agency by using social graphs that are built by leveraging data from social media and systems of record.
Why Charket.ai
Charket is a leading social CRM solution provider.
We offer a suite of Salesforce AppExchange native apps.
Performance
Charket apps connect social networks directly to Salesforce Customer 360 without using any servers in between. A direct integration reduces factors that will slow down the traffic of data.
Support of Salesforce & Social Networks
Charket apps have the most complete support of Salesforce cloud products including Marketing Cloud etc., and major social networks including WhatsApp, WeChat, WeCom, LINE and more.
Data Security
All data Charket apps generate is processed and stored in each customer’s own Salesforce org so such data is fully secured by Salesforce’s authentication and verification technologies.
GDPR Compliance
With Charket apps, companies can implement their social network strategies with the least amount of effort to get compliant with GDPR and other personal data protection laws.
Easy to Get Started and Maintain
Charket apps run within Salesforce where all other Customer 360 features are implemented. Charket apps work in a consistent manner with the rest of the CRM functions.
Flexibility & Scalability
Charket apps inherit the platform’s flexibility and scalability features that Charket customers can rely on to implement their most successful social network solutions.
Technical Expertise
Charket apps were designed and developed by product teams that have in-depth social network integration knowledge and two decades of Salesforce development experience.
Data to Empower BI & AI
Salesforce’s strong BI capability can be used to analyze social network data. Salesforce Einstein AI can use social network data to better comprehend customers’ needs.
Cost
Charket apps deliver significant values and stay cost effective at the same time. Social network strategy implemented through Charket apps reduces the unforeseeable opportunity costs.
AI-powered Social Media Solutions
The integration of AI with social media continues to create new opportunities for innovation and growth. By embracing AI, you can transform your Salesforce CRM into a dynamic, engaging, and effective social media powerhouse.
Charket Copilot
- AI-powered Social Media Marketing
- Social Selling Made Efficient by Charket Copilot
- Exceptional Service Experiences Delivered with AI
Salesforce Mobile Experience
- Delivered Through WeCom in China
- Access WeChat Customer Information in The Chat Window
- Push Salesforce Events to The WeCom App
The integration of AI with social media continues to create new opportunities
for innovation and growth.
